SHIPPING ADDRESS 

  • The customer is responsible for providing a correct, complete, and safe shipping address when you place your order. 
  • WizKids is not able to reroute or cancel orders once they have shipped.
  • WizKids is not able to add or remove items from orders once placed on shop.WizKids.com. 
  • Please verify you entered the complete shipping address including unit number and reachable phone number when completing checkout. 
  • WizKids is not responsible for the package once the carrier has delivered and provided proof of delivery.  Please make sure you plan accordingly.

 

PRODUCTS SHIP FROM MULTIPLE PLACES IN THE UNITED STATES 

Orders do not ship until they have been fully processed, which can take 1-7 business days. Please take order processing time into consideration before placing your order.  Orders may be shipped through multiple packages and multiple locations, and arrive at different times.

Want to check shipping charges before making a purchase? Add items to your cart and click the method you wish to ship! Do not worry, you will not be charged for an order until you submit your credit card information! 

 

DOMESTIC SHIPPING (UNITED STATES) 

  • All packages are shipped with a tracking number.
  • Please make sure that you use an address that packages can be safely delivered to without risk of theft. 
  • If you have an issue with the delivery of an order, our team will be happy to assist. Please reach out to us at customerservice@wizkids.com . 

 

SHIPPING TO HOTELS/TEMPORARY ADDRESS 

We will not expedite or guarantee delivery to hotels/temporary addresses.  We do not recommend placing orders to temporary locations due to WizKids’ varied shipping and processing timeline. You are responsible for providing a correct address that will be able to accept the package when it arrives, at checkout.  We will not reroute packages or accept returns/cancellations due to packages not arriving within a timeline. 

 

PRE-ORDERS: 

For more information on how pre-order items ship, check out our FAQ: 

https://shop.wizkids.com/pages/pre-order-info-faq 

 

GENERAL GUIDELINE FOR USA SHIPPING RATES 

Standard shipping rates apply. 

*NOTE* Shipping charges vary depending on the package size, weight, destination, and shipping method.   

Need it today?  Click here to find a WizKids authorized retailer near you. 

 

INTERNATIONAL SHIPPING (NON-USA ORDERS) 

We use an international ecommerce partner to process and ship all international orders called ePost Global (EPG).  International customers will work with the EPG customer service for all inquiries into their shipment tracking information. 

Due to our licensing partnerships, certain items cannot be offered for purchase in certain countries.  International customers might experience restrictions when continuing to International Checkout or orders may be canceled if the item is not available for that destination. 

The following items are not available for international shipping:

  • BACK-ORDER - D&D Icons of the Realms: The Falling Star Sailing Ship
  • BACK-ORDER - D&D Icons of the Realms: The Tower
  • D&D Icons of the Realms Miniatures: Gargantuan Tiamat
  • D&D Icons of the Realms: Fizban's Treasury of Dragons Collector’s Edition Box
  • D&D Icons of the Realms: Spelljammer: Adventures in Space - Astral Dreadnought
  • D&D Icons of the Realms: The Yawning Portal Inn
  • D&D Nolzur's Marvelous Miniatures - The Falling Star Ship
  • D&D Nolzur's Marvelous Miniatures: Gargantuan Tiamat
  • D&D Replicas of the Realms: Ancient Red Dragon Trophy Plaque - Limited Edition 50th Anniversary
  • D&D Replicas of the Realms: Baby Owlbear Life-Sized Figure
  • D&D Replicas of the Realms: Beholder Trophy Plaque
  • D&D Replicas of the Realms: Black Dragon Trophy Plaque
  • D&D Replicas of the Realms: Blue Dragon Trophy Plaque
  • D&D Replicas of the Realms: Demilich Life-Sized Figure
  • D&D Replicas of the Realms: Drizzt Do'Urden Life-Sized Figure
  • D&D Replicas of the Realms: Green Dragon Trophy Plaque
  • D&D Replicas of the Realms: Mimic Chest Life-Sized Figure
  • D&D Replicas of the Realms: Mind Flayer Trophy Plaque
  • D&D Replicas of the Realms: Owlbear Trophy Plaque
  • D&D Replicas of the Realms: Quasit Life-Sized Figure
  • D&D Replicas of the Realms: Red Dragon Wyrmling Foam Figure - 50th Anniversary
  • D&D Replicas of the Realms: Vecna Statue
  • D&D Replicas of the Realms: Wand of Orcus Artifact
  • D&D Replicas of the Realms: White Dragon Trophy Plaque
  • DC Comics - Short Comic Book Storage Box – Harley Quinn Flower (Bundle of 5)
  • DC Comics Short Comic Book Storage Box - Harley Quinn Gotham (Bundle of 5)
  • DC Comics Short Comic Book Storage Box – Kingdom Come (Bundle of 5)
  • DC Comics Short Comic Book Storage Box – Starro Strikes! (Bundle of 5)
  • DC Comics Short Comic Book Storage Box: Harley Quinn Gotham (Bundle of 5)
  • DC Comics Short Comic Book Storage Box: Justice League Chibi (Bundle of 5)
  • DC Comics Short Comic Book Storage Box: Justice League Chibi (Bundle of 5)
  • DC Comics Short Comic Book Storage Box: Starro Strikes! (Bundle of 5)
  • DC Comics Short Comic Book Storage Box: Superman 80 (Bundle of 5)
  • DC Comics: Short Comic Book Storage Box – Harley Quinn Flower (Bundle of 5)
  • DC Comics:  Superman 80 Comic Book Storage Box (Bundle of 5)
    Death Saves: Medusa Trophy
  • Dungeons & Dragons - Bundle of Gaming
  • Dungeons & Dragons - Chromatic Dragon Bundle
  • Dungeons & Dragons - Classic Nostalgia Bundle
  • Dungeons & Dragons - Epic Expeditions Booster Brick Bundle
  • Dungeons & Dragons - Inhabitants of the Underworlds Bundle
  • Dungeons & Dragons - Metallic Dragon Bundle
  • Dungeons & Dragons - Miniatures Booster Brick Bundle
  • Dungeons & Dragons - Monster Mash Booster Brick Bundle
  • Dungeons & Dragons - Multiversal Monsters Booster Brick Bundle
  • Dungeons & Dragons - Worlds of Adventure Booster Brick Bundle
  • Dungeons & Dragons: Honor Among Thieves - Themberchaud 13" Plush by Kidrobot
  • Marvel Short Comic Book Storage Box: Classic Venom (Bundle of 5)
  • Marvel Short Comic Book Storage Box: Deadpool - Bang (Bundle of 5)
  • Marvel Short Comic Book Storage Box: Deadpool - Sword (Bundle of 5)
  • Marvel Short Comic Book Storage Box: Hulk, Green Goliath (Bundle of 5)
  • Marvel Short Comic Book Storage Box: Panther Nation (Bundle of 5)
  • Marvel Short Comic Book Storage Box: Retro X-Men (Bundle of 5)
  • Marvel Short Comic Book Storage Box: Spider-Man, Menace? (Bundle of 5)
  • Marvel Short Comic Book Storage Box: Web Warriors (Bundle of 5)
  • Pathfinder - Miniatures Booster Brick Bundle
  • Pathfinder Foam Replica: Life-Sized Goblin
  • Pathfinder Foam Replica: Life-Sized Kobold (Blue)
  • Pathfinder Foam Replica: Life-Sized Kobold (Red)
  • Pathfinder Replica: Baby Goblin Life-Sized Figure
  • PRE-ORDER - Critical Role Critters of Exandria: Baby Trinket Life-Sized Figure
  • PRE-ORDER - D&D Replicas of the Realms: Displacer Beast Kitten Life-Sized Figure
  • PRE-ORDER - DC Comics Short Comic Book Storage Box: Batman Cape & Cowl (Bundle of 5)
  • PRE-ORDER - DC Short Comic Book Storage Box: Comic Shop Box (Bundle of 5)
  • PRE-ORDER - Jay & Silent Bob's Secret Stash Short Comic Book Storage Box (Bundle of 5)
  • PRE-ORDER - Marvel Short Comic Book Storage Box: Comic Shop Box (Bundle of 5)
  • PRE-ORDER - Marvel Short Comic Book Storage Box: Marvel Horror (Bundle of 5)
  • PRE-ORDER - Marvel Short Comic Book Storage Box: Thanos and the Infinity Gauntlet (Bundle of 5)
  • Star Trek - Tabletop Gaming Bundle
  • WarLock Tiles - Dungeon Essentials Bundle
  • WarLock Tiles - Mega-Dungeon Bundle
  • WarLock Tiles - Walls Bundle
  • WizKids: Watchtower Boxed Set

 

We currently ship to the following destinations outside of the United States: 

  • Albania
  • Algeria
  • Andorra
  • Angola
  • Anguilla
  • Antigua & Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bosnia & Herzegovina
  • Botswana
  • Brazil
  • British Virgin Islands
  • Brunei
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cape Verde
  • Cayman Islands
  • Chad
  • Chile
  • China
  • Colombia
  • Comoros
  • Cook Islands
  • Costa Rica
  • Côte d’Ivoire
  • Croatia
  • Curaçao
  • Cyprus
  • Czech Republic
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Faroe Islands
  • Fiji
  • Finland
  • France
  • French Guiana
  • French Polynesia
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guatemala
  • Guernsey
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iraq
  • Ireland
  • Isle of Man
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jersey
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Kosovo
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macau SAR China
  • Macedonia
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Mexico
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Myanmar (Burma)
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • New Caledonia
  • New Zealand
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norway
  • Oman
  • Pakistan
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Pitcairn Islands
  • Poland
  • Portugal
  • Qatar
  • Réunion
  • Romania
  • Rwanda
  • Saint Martin
  • Samoa
  • San Marino
  • São Tomé & Príncipe
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Slovenia
  • Solomon Islands
  • South Africa
  • South Korea
  • Spain
  • Sri Lanka
  • St. Helena
  • St. Kitts & Nevis
  • St. Lucia
  • St. Martin
  • St. Pierre & Miquelon
  • St. Vincent & Grenadines
  • Sudan
  • Suriname
  • Svalbard & Jan Mayen
  • Sweden
  • Switzerland
  • Taiwan
  • Tajikistan
  • Tanzania
  • Thailand
  • Timor-Leste
  • Togo
  • Tokelau
  • Tonga
  • Trinidad & Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Turks & Caicos Islands
  • Tuvalu
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Vatican City
  • Venezuela
  • Vietnam
  • Wallis & Futuna
  • Yemen
  • Zambia
  • Zimbabwe

 

ESTIMATED INTERNATIONAL DELIVERY TIMEFRAME IS 15 TO 30 DAYS  

INTERNATIONAL SHIPPING RATES 

When you choose international shipping at checkout you are placing an order with our international partner ePost Global (EPG).  Rates are calculated based on the weight of the item, and the cost of shipping and handling from the US to the destination country/region. 

*NOTE* 

You may be required to pay the relevant duties and taxes to your country when your items are delivered.